Warranty Terms

To ensure your peace of mind, we provide the following warranty coverage for a period of three (3) years from the date of purchase.

  1. Warranty Coverage: This warranty covers any technical faults or defects that may arise with your MAGIC Smart Fitness Mirror during normal and intended use. It applies to manufacturing defects in materials or workmanship that may impair the functionality or performance of the device.
  2. Warranty Exclusions: This warranty does not cover damage caused by the user, including but not limited to:
  3. Accidental or intentional physical damage, such as drops, impacts, or misuse. b. Damage resulting from improper installation, modification, or unauthorised repairs. c. Damage caused by exposure to excessive heat, moisture, or other environmental factors. d. Damage resulting from non-compliance with the user manual or instructions provided. e. Any damage or malfunction due to acts of nature, fire, or other external causes.
  4. Warranty Claim Process: To make a warranty claim, you must provide the original proof of purchase, including the date of purchase and the name of the authorised retailer. In the event of a technical fault covered by this warranty, please contact our customer support team via email or phone as provided in the user manual. Our representatives will guide you through the claim process, including troubleshooting steps, potential repairs, or device replacement, at our discretion.
  5. Repair or Replacement: In the case of a valid warranty claim, we will, at our discretion, either repair the faulty device or replace it with a similar or equivalent product. The repaired or replacement device will be covered by the remaining warranty period or for a period of 90 days, whichever is longer.
  6. Limitations and Liability: Our liability under this warranty is limited to the repair or replacement of the defective device, as outlined in Section 4. We shall not be liable for any incidental, consequential, or indirect damages arising from the use of the MAGIC Smart Fitness Mirror. This warranty is your sole and exclusive remedy, and it supersedes any other warranties, whether expressed or implied.
  7. Transferability: This warranty is non-transferable and is exclusively offered to the original purchaser of the MAGIC Smart Fitness Mirror.

         

        Warranty for Smart Adjustable Dumbbells

         

        We are thrilled that you have chosen our Smart Adjustable Dumbbells to enhance your fitness journey. We stand behind the quality and performance of our product, and to provide you with assurance, we offer a one-year warranty from the date of purchase.

        1. Warranty Coverage: This warranty covers any technical faults or defects that may occur with your Smart Adjustable Dumbbells during normal and intended use. It applies to manufacturing defects in materials or workmanship that may affect the functionality or performance of the product.
        2. Warranty Exclusions: Please note that this warranty does not cover damage caused by the user, including but not limited to:
        3. Accidental or intentional physical damage, such as drops, impacts, or misuse. b. Damage resulting from improper assembly, modification, or unauthorised repairs. c. Damage caused by exposure to excessive heat, moisture, or other environmental factors. d. Damage resulting from non-compliance with the user manual or instructions provided. e. Any damage or malfunction due to acts of nature, fire, or other external causes.
        4. Warranty Claim Process: To initiate a warranty claim, you must provide the original proof of purchase, including the date of purchase and the name of the authorised retailer. In the event of a covered technical fault, please contact our customer support team via email or phone, as indicated in the user manual. Our representatives will guide you through the claim process, which may include troubleshooting steps, repairs, or product replacement, at our discretion.
        5. Repair or Replacement: If your warranty claim is deemed valid, we will, at our discretion, either repair the faulty product or replace it with an equivalent or comparable item. The repaired or replacement product will be covered for the remaining period of the original one-year warranty or for a period of 90 days, whichever is longer.
        6. Limitations and Liability: Our liability under this warranty is limited to the repair or replacement of the defective product, as outlined in Section 4. We shall not be liable for any incidental, consequential, or indirect damages arising from the use of the Smart Adjustable Dumbbells. This warranty constitutes your sole and exclusive remedy, superseding any other warranties, whether expressed or implied.
        7. Transferability: Please note that this warranty is non-transferable and exclusively offered to the original purchaser of the Smart Adjustable Dumbbells.

              Please read and understand the terms and conditions of this warranty carefully. By using the MAGIC Smart Fitness Mirror and/or Dumbbells, you acknowledge that you have read, understood, and agreed to be bound by these terms.

              If you have any questions or need further clarification, please do not hesitate to contact our customer support team. Thank you for choosing MAGIC, and we appreciate your trust in our product.