How to Checkout with Klarna

Train Now. Pay Later. With Klarna

MAGIC has partnered with Klarna to offer interest-free credit when purchasing your MAGIC mirror and accessories. With a Klarna financing payment plan, you can schedule and spread your payment over 12, 24 or up to 36 months. 


Having trouble paying with Klarna?

If you have any trouble placing an order with Klarna, it could be due to one of the following reasons:

  • Klarna may have rejected your application to pay on account. We'd recommend choosing another type of payment or placing an order for a smaller amount.
  • Klarna may not have been able to check your details using the billing address that you've provided. You'll need to make sure that your billing address is the same address that your bank/credit cards are registered to.
  • If it's your first time using Klarna, and you're shipping to a different address to your billing address, the payment may be declined.
  • You may have outstanding payments on previous Klarna statements. Once these are paid off, try Pay Later with Klarna again. If you've recently paid off outstanding statements, please allow 24 hours before trying to pay with Klarna again.
  • You may have missed a required field at the checkout, such as filling in your Date of Birth.
  • Being rejected by Klarna for one payment application does not mean you'll be rejected next time. Likewise, if your application has been accepted for one payment, it doesn't necessarily mean you'll be accepted for all future payments.

 

HOW TO PAY OVER 36 MONTHS

To pay over 36 months using Klarna, select Klarna at checkout, then select 'Pay in 3 or Financing'.

 

You'll then see the option to pay over 36 months:


Eligibility

To be eligible for Klarna credit products, you must be at least 18 years of age and a UK resident. Your application approval is subject to Klarna’s review of your financial circumstances and a full credit search. To improve your application’s chances of success, make sure you enter your full and accurate personal details and have your order delivered to your registered billing address. 


If you have any further questions, please don’t hesitate to reach out to our customer service team on team@magic.fit


Making a purchase with Klarna

To use a Klarna financing plan, add the MAGIC mirror, package or accessories you wish to purchase to your basket and proceed to checkout as normal. Then select the ‘Klarna-flexible payments’ payment method. Please see below for important information regarding Klarna’s financing options:

  • The monthly installments will be collected automatically from your bank account via Direct Debit. Please ensure you have enough funds in your account to cover repayments on your due date.
  • Your monthly payment must reach Klarna by the payment due date.
  • Klarna will report information to credit reference agencies about the payments you make, and about any payments that you fail to make on time. Late or missing repayments may have serious consequences for you. Your credit rating may be affected which will make it more difficult or more expensive for you to obtain credit in the future.

If at any time you miss payments, Klarna may serve you a default notice requiring you to repay what you owe. If you fail to do so, Klarna may terminate your Klarna Financing Payment Plan agreement and assign the debt to a debt collection agency to collect on behalf of Klarna. Klarna may also sell the debt to a debt collection agency.

If you are having trouble making repayments, please get in touch with Klarna customer service via the support section of the Klarna app or via Klarna’s customer support page.


Pay Later with Klarna is a payment method which allows you to buy now and pay later, meaning you only have to pay for the items that you keep.

Pay Later with Klarna gives you extra flexibility when paying for your order as you're able to pay over 36 months. If you choose to pay using Pay Later with Klarna, please remember to spend responsibly – sometimes, delaying or splitting up payments might not always be the best option. We want you to shop with confidence, so we’ve provided all the info you need below.

 

When can it be used to place an order?

  • When placing an order in GBP on our website. 
  • There's no minimum spend - simply add the items you love to your basket and head to checkout. 

 

How do you sign up?

Simply download the Klarna app or sign up on Klarna's website. 

 

What can you do on Klarna's app/ website?

  • Set up a debit or credit card.
  • Make payments on or before the payment due date.
  • See past and future payment schedules.
  • Check payment status.
  • Put payments on hold if there's a problem with your order.
  • Contact Klarna to resolve issues.

 

How do you pay using Pay Later with Klarna on MAGIC?

  • When you get to checkout, click ‘change’ under payment type and select ‘Add New Payment Method’.
  • Sign up/ log into your Klarna profile.
  • Enter your card information.
  • Confirm your date of birth.
  • Click 'Place order'.
  • Confirm the phone number linked to your account and enter the 6-digit verification code sent to you via SMS.

 

When do you have to pay for your order?

  • Klarna will send you an email within 2 days of your order being placed with payment instructions.
  • You'll have 30 days to complete the payment online. You can pay at your convenience, interest-free, via credit or debit card on the Klarna app or by logging into Klarna's website.
  • You'll receive an email reminder two days before your payment is due. 
  • If you do not pay for your order on time, you may no longer be able to access Klarna’s payment options for future purchases. This may also affect your ability to get credit from other lenders too.

     

Having trouble paying with Klarna?

If you have any trouble placing an order with Klarna, it could be due to one of the following reasons:

  • Klarna may have rejected your application to pay on account. We'd recommend choosing another type of payment or placing an order for a smaller amount.
  • Klarna may not have been able to check your details using the billing address that you've provided. You'll need to make sure that your billing address is the same address that your bank/credit cards are registered to.
  • If it's your first time using Klarna, and you're shipping to a different address to your billing address, the payment may be declined.
  • You may have outstanding payments on previous Klarna statements. Once these are paid off, try Pay Later with Klarna again. If you've recently paid off outstanding statements, please allow 24 hours before trying to pay with Klarna again.
  • You may have missed a required field at the checkout, such as filling in your Date of Birth.
  • Being rejected by Klarna for one payment application does not mean you'll be rejected next time. Likewise, if your application has been accepted for one payment, it doesn't necessarily mean you'll be accepted for all future payments.

Can’t decide which Klarna payment option will work best for you? Find more information on Klarna here.

Find out more about returning Pay Later with Klarna orders here.

 

Other info on Klarna

You'll receive emails from Klarna when payments have been made or missed. Klarna will normally contact you by email but will call your registered phone number if they need to contact you urgently. 

Payment information is processed securely by Klarna. No card details are transferred to or held by MAGIC.

**Klarna may not always be available at checkout, and we may decide not to offer it based on conditions of use. If Klarna is not available, please use one of the other payment methods we offer.

Just one more thing...

Upon application, Klarna will perform soft searches with credit reference agencies to determine if you are eligible. Pay Later with Klarna credit agreements aren’t regulated by the FCA. This means any missed payments may affect your ability to get credit from Klarna and other lenders as Klarna may also report missed payments to credit reference agencies. 18+, UK residents only. Subject to status. Klarna's T&Cs apply. Find out more info on Klarna here.

Klarna are an independent payment provider and MAGIC has no influence over whether your payment with Klarna is accepted or not. If you have any trouble with your order, please contact Klarna Customer Service.

Disclaimer: our website contains links to websites owned and operated by third parties; these are provided solely for your convenience. MAGIC has no control over these sites and are not responsible for their content or availability.