Shipping policy
We strive to provide a seamless and efficient shipping experience for our customers. Please review the following information regarding our shipping policy, including delivery timeframes, charges, order tracking, customs, duties, and damages.
UK Shipping Policy:
Delivery to the UK is free! The current delivery estimate 2-5 days. Please note that delivery times may vary depending on the destination and any unforeseen circumstances, such as weather conditions or logistical delays. Please see the product pages for more accurate time.
Once your order has been shipped, you will receive a shipment confirmation email containing the tracking details. This information will allow you to monitor the progress of your delivery. We partner with reputable shipping carriers to provide accurate and up-to-date tracking information.
Delivery includes unboxing in a room of your choice. Please note, we can only deliver to ground floor or first floor properties if no lift is available.
We kindly ask that you inspect your mirror right away, in the presence of our delivery partner, to ensure everything looks good. If you notice any damage, please reach out to our customer support so we can assist you. We highly recommend you let our delivery partner unpack and unbox the mirror so you can inspect properly before they leave. We cannot accept returns for damages after this point.
We strive to ensure that your shipping experience with us is as smooth and hassle-free as possible. Should you have any further questions or require additional information regarding our shipping policy, please do not hesitate to contact our customer support team: team@magic.fit. Please note, we do not accept any liability for any damages our courier may cause when delivering your product. When they arrive, please instruct them the safest way to deliver your product in your chosen room.
Changes to Delivery
Any changes to your delivery slot must be made by 12:30PM the day prior to your delivery. Any changes after that you'll be required to pay the rebooking fee of £100. This does not apply to international orders.
We take great care in packaging and shipping our products to ensure they arrive in excellent condition.
International Shipping Policy:
For international shipments, additional shipping charges apply. The exact shipping costs for international orders will be calculated and displayed during the checkout process, based on the destination country.
Once your order has been shipped, you will receive a shipment confirmation email containing the tracking details. This information will allow you to monitor the progress of your delivery. We partner with reputable shipping carriers to provide accurate and up-to-date tracking information.
International deliveries cover delivery to door step only.
Customs and Duties
For international shipments, please note that customs and duties may apply. These charges are determined by the customs authorities of the destination country and are the responsibility of the customer. It is essential to be aware of and comply with any applicable customs regulations and requirements. We recommend contacting the customs authorities or a local customs broker for further information regarding potential fees or restrictions.
International Shipping Prices
Each product has its own shipping charge. When you buy multiple products, the shipping charges will accumulate. Below is the detailed shipping charge information for each product.
Europe Zone 1
This includes the following countries:
Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Norway, Poland, Slovenia, Spain, Sweden, Switzerland, Monaco.
| Product | Shipping Charge |
|---|---|
| Mirror | £100 |
| Dumbbells | £80 |
| Bench | £50 |
| Dumbbells + Bench Bundle | £150 |
Europe Zone 2
This includes the following countries:
Bosnia & Herzegovina, Bulgaria, Croatia, Estonia, Greece, Iceland, Latvia, Lithuania, North Macedonia, Portugal, Romania, Serbia, Slovakia, Türkiye, Malta.
| Product | Shipping Charge |
|---|---|
| Mirror | £140 |
| Dumbbells | £180 |
| Bench | £85 |
| Dumbbells + Bench Bundle | £150 |
USA & CANADA
| Product | Shipping Charge |
|---|---|
| Mirror | £250 |
| Dumbbells | £220 |
| Bench | £190 |
| Dumbbells + Bench Bundle | £350 |
Ireland
| Product | Shipping Charge |
|---|---|
| Mirror | £50 |
| Dumbbells | £50 |
| Bench | £50 |
| Dumbbells + Bench Bundle | £100 |
Jersey
| Product | Shipping Charge |
|---|---|
| Mirror | £40 |
| Dumbbells | £130 |
| Bench | £20 |
| Dumbbells + Bench Bundle | £200 |
Isle Of Man
| Product | Shipping Charge |
|---|---|
| Mirror | £60 |
| Dumbbells | £40 |
|
Bench |
£20 |
| Dumbbells + Bench Bundle | £60 |
UAE
| Product | Shipping Charge |
|---|---|
| Mirror | £350 |
| Dumbbells | £350 |
| Bench | £290 |
| Dumbbells + Bench Bundle | £600 |
Australia & New Zealand
| Product | Shipping Charge |
|---|---|
| Mirror | £350 |
| Dumbbells | £350 |
| Bench | £280 |
| Dumbbells + Bench Bundle | £600 |